Terms of Use

1. The Services

The Platform lets registered members (“Members”) take part in market-research assignments arranged with research and advertising partners (“Tasks”). Tasks may include online surveys, product checks, and website or app tests. Completing a Task as described may earn points or another reward.

The Services are offered through the website. We do not promise that a particular Task, reward, or amount of work will be available. Using the Services does not make you our employee, agent, or partner. You decide whether to start a Task, and you are not under our instruction about how you spend your time, except that you must use the country of residence on your account.

These terms are only between you and Mirats Insights Private Limited. A third-party store, browser, or sign-in provider is not a party to these terms and is not responsible for the Platform.

2. Registration

• Visitors can read public pages. Full use of the Services requires an account.
• The account is for your personal, non-commercial use. You may have only one account, and you may not share, sell, or transfer it.
• You must give accurate, current, and complete information and keep it up to date. You confirm that you are allowed to use the Services under these terms and under the law where you live.
• If information is untrue, out of date, or incomplete, or we have reasonable grounds to think that it is, we may suspend or close the account and refuse further use.
• You must meet the minimum age shown for the country you select. That age is 18 in most countries. Where the signup form allows a lower age, it is never under 13.
• You can review and correct the form before you submit it, and you can leave signup before it is finished.
• Where we ask you to confirm your email or phone, the account is not fully open until you complete that step in the time we state. If the link or code expires, you will need to start that step again.
• If you sign in through another service, that service’s terms also apply to the sign-in. Problems with that sign-in are handled with that provider.
• You may close your account at any time by emailing [email protected]. Open Tasks end when the account closes. We may close an account that has not been used for more than 12 months, after we email the address on the account.

3. Changes

We may correct links or make editorial changes to these terms. We may also change, add, or remove terms by posting the update on the Platform. Where the law requires your consent, the notice will tell you how to accept or reject the change. If you do not agree, stop using the Services. If you keep using them after the notice, you accept the update, unless the law requires more. The update applies from the date on the page unless we name a later date.

We may change or stop the Services, or any part of them, without first asking you. If you object, your remedy is to stop using the Services. We are not liable to you or anyone else for changing or stopping the Services.

A feature may have extra terms, shown when you choose to use it. If those terms conflict with these terms for that feature, the extra terms apply to that feature.

4. Your obligations

You must not use the Services unlawfully or in a way that infringes someone else’s rights.

If you have an account, you must:

• keep your sign-in details to yourself;
• use a password of at least 8 characters;
• tell us promptly if you learn that the account is being misused, so we can block access.

You are responsible for activity under your account, including activity by someone else, where you allowed that use or could have prevented it with reasonable care. Keep the browser you use for the Services up to date.

Unless the law says otherwise, you must not:

• scrape, copy, or collect the Services with bots, crawlers, or similar tools;
• misuse the system, including by flooding it, sending false information, attacking it, or creating fake accounts;
• upload malware or otherwise interrupt or weaken the Services;
• fake screenshots or other proof, use someone else’s proof, or pretend that you met a Task’s requirements;
• publish screen recordings of the Services without our prior written consent;
• copy or republish a partner’s copyrighted material, or reverse engineer the Services except where mandatory law allows it;
• use a VPN, proxy, or other hidden connection to appear to be in a country other than the country on your account, or complete Tasks outside the country where you live;
• answer a Task in bad faith, including false answers or the same answer to every question;
• collect personal information about other Members, impersonate anyone, or resell access to your account;
• publish a Task’s questions, answers, link, or the partner’s name.

We may suspend or close access if you give false information, break these terms, or the account shows fraud, abuse, or other suspicious activity, or if we have another legitimate reason to do so. Where we can, we will tell you first and give you a reasonable time to fix the issue, unless we need to act immediately. If there is fraud, we may also take legal action, subject to applicable law.

5. Tasks

After you register, you may be invited to Tasks. You have no right to a particular Task or invitation. We decide, in our discretion, which Tasks to offer, and we may limit some Tasks to Members who have given extra profile details or completed a check we ask for.

The requirements and the reward are in the description of that Task. Except for a deadline in that description, you choose when to do the Task. You do not have to do any Task, and you may do other work alongside your membership.

A partner may ask you to accept its own terms before a Task. Those partner terms govern that Task’s description and how it must be completed, and they prevail over these terms for that Task.

You must send your own answers. They should be honest and fair. Participation through bots, spam software, or another person’s identity is prohibited. We may check that a Task was completed and ask for proof. We may also pause or end a Task if you have materially breached these terms. If we end a Task for that reason, you cannot reopen it, and no reward is due for it.

6. Rewards

• A reward is due only after you fully complete the Task as its description requires and any quality check passes.
• Rewards are credited to your account. A payout is available once you reach the minimum balance shown in the product. We may set a lower minimum for a payment method or a promotion.
• Payouts use the methods shown on the Platform. Those methods may have their own terms, which can change. More than one payout in a day may be available.
• Gift cards are issued by third parties. When you request one, we make the code available for that issuer, and the issuer’s terms apply to the card.
• No reward is due if we suspended or ended the Task, if the answers are invalid, untrue, or unlawful, or if you materially breach these terms.
• Before a payout we may ask you to complete a check, such as confirming your phone or the payout details. We may hold the payout until that check succeeds. We do not require a facial scan.
• Payouts use the details stored on your account. You are responsible for keeping them accurate. If a payout method is already tied to another Member, we may block it.
• You are responsible for any tax on rewards you receive.

7. How long this lasts, and how it ends

These terms last until one of us ends them. You may close your account at any time without giving a reason. We may end the contract on one month’s notice, and we may end it for inactivity. You are inactive if you have not signed in for more than six months. Before we delete an inactive account, we will email you and give you four weeks to sign in or object.

If a balance remains when the account ends, you may ask us to pay an amount above the minimum to your payout method within 30 business days, by writing to [email protected]. We may refuse that payout if a required check was not completed, or if the payout details are not valid. We will work with you to fix a details problem that is not the result of fraud.

Either of us may end the contract immediately for cause. Cause for us includes, in particular, if you:

• break the law or infringe someone’s rights in connection with the Services, including by uploading or promoting illegal or fraudulent content;
• insult, defame, or disparage another person through the Services;
• distribute content that infringes copyright or another right;
• register more than once, or with different names or emails;
• disrupt, misuse, or manipulate the Services, or otherwise harm us through your use;
• breach these terms in a continuing or material way that makes it unreasonable for us to continue.

If we end the contract for cause, you cannot reopen the account. We may also suspend the account while we look into a serious or continuing breach.

8. Intellectual property

The Platform, the Tasks, and the related text, graphics, logos, and other materials belong to us, our licensors, or our partners, or are used with permission. You may not copy, change, republish, or distribute that material without our prior written consent.

We give you a personal, non-exclusive, non-transferable, non-sublicensable right to use the Services for their intended purpose, including displaying them on your device as the product requires. Rights that are not stated here are reserved.

You keep ownership of the answers and other content you submit. You give us a non-exclusive, worldwide licence to use that content to operate the Services, to provide it to the partner that commissioned the Task, and to store, format, and make minor corrections so it can be displayed. That licence continues after you delete the content or close the account, except where the law requires us to delete it.

9. Liability

You use the Services at your own risk. They are provided as available. We do not warrant that a Task or reward will always be offered, or that the Platform will be uninterrupted or error-free. Information on the Platform is not a warranty.

You are responsible for your content and your conduct. Subject to the next paragraph, we are not liable for decisions you make in reliance on the Services, for loss of data, for lost profits or revenue, or for indirect, special, incidental, or consequential loss, even if we were told that loss was possible.

Our total liability arising out of these terms or the Services in any 12-month period is limited to the rewards credited to your account in that period or USD 100, whichever is greater.

Nothing in these terms excludes liability that cannot be excluded under the law that applies to you, including liability for fraud or for death or personal injury caused by negligence where that law applies. Some places do not allow certain exclusions. In those places, the exclusion applies only as far as the law allows. You should keep your own copy of information you need from your device.

10. Notices

We send notices to the email address on your account. You agree that email is enough to meet a legal notice requirement. If that address cannot receive mail, our sending the email is still notice. We are not responsible for filters that you or your email provider apply.

11. Privacy

How we use personal information is described in the Privacy Policy and the Cookie Policy. Those policies are part of these terms.

12. California notice

If you are a California resident, the Services are provided by Mirats Insights Private Limited. Questions or complaints can be sent to [email protected]. You can also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by post at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, USA, or by telephone at +1 (800) 952-5210. California residents can opt out of a sale or share of personal information on the Do Not Sell My Personal Information page.

13. Law and disputes

These terms are governed by the laws of India. The courts of Mumbai have jurisdiction. This does not take away a mandatory consumer right you have.

Please write to [email protected] before you start a formal claim, so we can try to resolve it. A claim must be brought within one year after the event it is based on, unless a longer period is mandatory where you live.

If one part of these terms cannot be enforced, the rest still applies. These terms, the Privacy Policy, and the Cookie Policy are the whole agreement for Mirats Rewards and replace earlier agreements on that subject. A change to these terms must be in writing, which includes the posted update described in section 3.